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How to Place an Order
To serve you better, we are including the steps to follow when you want to place an order. If you have followed these steps and you are still having trouble, please contact our customer care at 1-800-706-3111, or orders@onlinestoresinc.com
- Review all items in your Shopping Cart
- Enter your Coupon Code
- Enter your ship to State and Zip Code and review your shipping options and grand total of your order.
- Check Out
- Account Log in.
- Guest Check Out.
- Enter your billing and shipping information
- Enter your Payment information
- Submit Order
1.Review all items in your Shopping Cart
When you are done shopping and you have added all your items to cart, please review all the items to make sure that you have selected the right items, size, color, other options and quantity.
2. Enter your Coupon Code
If you have a Coupon Code or Store Credit, please enter it in the Coupon Code box and click Submit. The new subtotal will appear next to your order.
3. Enter your ship to State and Zip Code and review your shipping options and grand total of your order.
To view your complete pricing including shipping options and tax charges, please enter the state and zip code where your order will be shipped to. Only orders shipped to California will be charged with sales tax. Shipping options will vary depending on the items your purchase and the total of your order. For your convenience, you may select your shipping method on this page to view the grand total for your order.
4. Checkout
When you are ready to place your order, you can click on the Checkout button and proceed with your purchase.
5. Account Log in
If you have an existing account, you can log into your account using your email address and a password you used when you created your account. If you forgot your password, you may click on the password recovery link and your password resetting instructions will be sent to you via email.
6. Guest Checkout.
If you do not have an account, you can still proceed with your purchase as a New Customer. You will not need to create an account to complete your purchase.
7. Enter your billing and shipping information.
Please enter your full billing and shipping information. Your billing address must match the address your credit card company has on file with your account. If you wish to ship your order to an address other than your billing address, please select the check box “Ship to a different address”. Please make sure to fill out all mandatory fields marked with red stars. You will have an option to create an new account, however it is not necessary to create an account to be able to complete your purchase. Please make sure that the email you provide is accurate, since we will be sending your order confirmation and shipping updates to that email address.
8. Enter your payment information.
Select your method of payment. We currently accept Visa, MasterCard, American Express, Discover, PayPal, Google Check Out and GE Money Financing through Online Store. We do not accept Credit cards that are issued by a foreign bank or with a foreign billing address. In order to place an order under your GE Money Account, you will need to fill out our Financing Application and have it approved with our Finance Department. Once your application is approved, we will issue you a GE Money Account and you can enter it as a method of payment in the Payment stages of your order processing.
9. Submit your order.
Please review all the information you have entered and if everything is correct, click “Submit Order” to complete your transaction. Please do not double click to make sure that our system does not duplicate your order. An order confirmation will appear on your screen that will show your invoice and order number. You may print our a copy of your order at the time of submission. A copy of your order will also be emailed to you immediately after submitting your order. Please note that your credit card will be charged immediately upon order submission.
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